Entrepreneur, 30 years of experience, achieving results by using technology in the marketing & sales process, CEO of CRM excellence and Fed.
As a marketer, you understand how important it is to stay ahead of the competition. However, with all of the technology and options available today, it can be difficult to know where and how to focus your efforts. One technology that has started to gain popularity in recent times is artificial intelligence (AI).
My company has started exploring AI strategies for our marketing efforts. We found AI tools to be a helpful assistant when it comes to personalizing our content. For example, our copywriters use AI writing tools on a daily basis to improve the quality of our content and generate creative marketing campaigns that meet the needs of our clients and buyers.
By leveraging AI capabilities in your marketing techniques, I’ve found that you can amplify your efforts and target potential customers more accurately, while still providing them with relevant content. However, it’s important to keep some best practices in mind as well.
AI in marketing
As technology advances, companies are seeing the potential benefits of using AI in their marketing strategies. The technology can be used to interpret customer data, which can help companies design better strategies and campaigns that generate more engagement from their audience. AI can also provide other benefits, including:
• More customer insights and easier segmentation;
• Improved industry analysis and automation processes;
• More options for personalization;
• Faster lead generation;
• Improved decision-making processes;
• More accurate forecasts.
AI can provide numerous benefits that help organizations take their marketing strategies to the next level. That’s why I believe AI can be a powerful addition to any marketer’s toolbox. However, AI is not a one-size-fits-all solution. You have to “feed” the tool with information about your buyer persona, tone of voice and angle. Without these crucial nuances, only standardized output remains.
How to use AI in your marketing efforts
There are countless ways brands can use AI tools to enhance their efforts, whether it’s delivering the same response across multiple target channels or combining the analytics power of AI with unique ideas. Find out how you can use AI in your daily tasks. For example, you can use it to help you select the right channels and platforms to reach customers, track digital performance metrics, automate content creation, and personalize messages.
If you’re new to AI, consider getting started by using AI in your copywriting strategies. This can be a great way to explore your tool’s potential and see which prompts work best to create the right output. Ask yourself if the output hits the right angle and fits your buyer persona. Keep practicing prompts until you hit the right note.
For example, you can start with the “Proofread my writing above” prompt. You can adjust your prompts to be more effective. For example, “Proofread my writing above and correct grammar and spelling errors.” You can also start with the “Write an Email Marketing Campaign” command. But a more detailed prompt that might get you closer to what you need would be “Write an email marketing campaign using the ‘Attention-Interest-Desire-Action’ framework to get the [buyer person] take action.”
From here, you can use prompts to build your blog posts, emails, and later entire marketing campaigns.
You can also use AI to refine your marketing strategy while amplifying your message across multiple channels. However, keep in mind that while AI tools can give you valuable insights, marketers are at the helm. Consumers like experiential marketing; when using AI, it’s important to combine those insights with your vision and expertise to create content that drives consumer behavior and provides a more differentiated experience.
Get the most out of your investment
AI investments provide a great opportunity for the marketing profession to develop. To truly embrace AI, marketers need to rethink current approaches and cultivate a learning mindset. But how can you make sure you’re making the best investment for your business? Inevitably, it all comes down to trying, following and sometimes making mistakes. Marketers should also:
• Set clear business goals. This helps ensure that you align AI tools with the right KPIs. This will guide your decision when it comes to which AI tools to invest in.
• Prioritize the customer experience. Marketers should only use technologies to improve their work and reach their target audience. If deploying an AI tool doesn’t benefit your customer, why invest in it?
• Ask a professional. Their expertise and experience can provide valuable insights and ensure that you make well-considered investments.
• Invest in training. Marketing leaders must invest in training employees in clear communication, collaboration, data management and privacy, integration and automation to effectively use marketing technology solutions.
Challenges to consider
I offers a wealth of knowledge and data, but you have to take into account that AI brings its own challenges.
Primarily, AI-based marketing techniques should only be used if the data being analyzed is accurate and up-to-date. Otherwise, the insights generated may be inaccurate and mislead marketers. To do this:
• Regularly check data sets.
• Make sure customer information is correct.
• Complete data across all systems.
AI tools also require significant investment and sometimes have a longer learning curve. To ensure the successful implementation of marketing strategies that leverage AI technologies, ensure you have the in-house expertise to use AI tools effectively by training existing staff and hiring professionals with specialized knowledge in AI and machine learning.
The future of AI
I believe AI has the potential to revolutionize marketing strategies by enabling companies to conduct more sophisticated analysis of customer behavior and tailor digital advertising accordingly. It can also reduce manual tasks and free up resources for creative campaigns that maximize brand visibility. While AI is a powerful tool, companies must stay ahead of new developments while being aware of the challenges to remain competitive.